Sales, vouchers and gift cards
Can I buy a gift card?
Can I return items I've bought on sale?
Yes, your order can be returned within 120 days after it landed on your doorstep. Find out more on returning goods in our return policy.
How to receive and use a welcome and/or birthday voucher?
When you sign up for our newsletter, you will receive a 10% off welcome voucher. The code will be sent via email to the address you used to register. In this email, you will also find the terms & conditions for the usage of your voucher.
On your birthday, you will receive a 15% off voucher via email, as a gift from us to celebrate. The same rules as your welcome voucher apply to your birthday voucher.
You can use your welcome and or birthday voucher on our official website and in our stores. Use the store locator to find a store near you.
If your voucher doesn’t work, note that:
- You can only use your voucher on the official website of Tommy Hilfiger
- The voucher code only works if the total order amount exceeds the value of the promo code
- The voucher is non-refundable
- The voucher cannot be replaced in case the order is (full or partially) returned
- The voucher cannot be used in combination with items on sale, or any other promotions
It’s also good to know that:
- You can enter your code by clicking on ‘Enter your promo code’ in the shopping bag page and then click on ‘Apply’
- You can only use one promo code per order (unless stated differently)
- In case of returns, the promotion code value will be proportionally split across the returned items (if a partial order is returned)
What can I do if a sales promo code doesn’t work?
The main reason for a promo code not applying to an item is that the item is on sale (or another promotion is running from which the promo code can be excluded).
Another reason could be that the promo code is expired, in which case it cannot be used or replaced. If you think there is another issue with your promo code, contact us so our customer service agent can take it from there.
Need more help?
We are available Monday – Sunday: 9AM – 9PM CET